FAQ's

Below are answers to some of the most frequently asked questions, of course if you need more information or wish to discuss anything before you make a purchase please do  not hesitate to get in touch.

Where is McCallum’s farm shop?

McCallums Farm Shop is situated to the east of Doncaster on the B1396 between Blaxton and Westwoodside

Am I able to place an order from outside the U.K?

You can place an order from countries outside of the UK, please contact us to discuss and place your order.

How can I pay for my order?

You can pay by credit or debit card online via PayPal or by telephone.

How much will delivery cost?

The delivery cost for products delivered within the UK is included in your order price, there will be an additional charge (depending upon your delivery destination) for overseas delivery via FedEx.

How long will it take to receive my order?

You will receive your order in 5 to 7 working days.

Am I able to collect my order from the farm shop?

Yes, please phone us on 01302 770224 and we will ensure your order is ready to collect.

What are your opening hours?

Our opening hours are 8am – 5:30pm 7 days a week.

Will there be good ‘use by’ dates on the products I’ve ordered?

Yes, we will ensure good use by dates on all products within your order.

If I am unhappy with the items sent, what should I do?

Please send us an email via our contact form or phone 01302 770224, and we will be pleased to help.

What are the last ordering dates for Christmas delivery?

The last date to order for Christmas 2012 delivery is Wednesday 19th December 2012.

If I wish to personalise my gift, will you send a message with my order?

If you are ordering one of our hampers as a gift, we will be happy to send a personalised message with the order. During check out through our website you will have the opportunity to add comments, please tell us your message at this point.